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Preventing Fraud and Abuse
Trust, Safety & Quality Control

Distribution only works if stores trust what comes through it. Keeping our pipeline clean is what keeps your music up and your royalties flowing. That's the whole reason this page exists.

What we're actually watching for

A small number of things that take money from other artists: streams bought from bot farms, uploads of music the uploader has no right to, and attempts to game store systems rather than release records.

Releasing a lot of music is not on that list. Your plan includes unlimited releases and we mean it. Prolific artists, beatmakers, library composers and anyone putting out a track a week are exactly who this is built for.

What we will never do

  • Suspend your account without telling you why
  • Make a decision about your money without a person involved
  • Treat an honest mistake as fraud

If something needs looking at, we come to you first and ask. You'll always know where you stand, and you'll always get a chance to explain before anything changes.

If you're worried about something

Message us. Whatever it is, it's easier to sort out in a conversation than to sit on, and we'd much rather hear it from you.

Need more help?

A real person on our team reads every message. We're usually quickest on Instagram.

Instagram
@moosyc