Change my email address
Takedowns & Account Management

You can update your email address at any time from your account settings. Make sure you have access to both your current and new email addresses.

Steps to change your email

1. Log in to your MOOSYC account
2. Navigate to Settings > Account
3. Click on "Email Address"
4. Enter your new email address
5. Verify your current password
6. Click "Update Email"
7. Check your new email for a verification link
8. Click the verification link to confirm

Verification process

After requesting an email change:

• A verification email is sent to your new address
• Your old email receives a notification
• You must verify within 24 hours
• The change won't take effect until verified

Important notes

• You must have access to your current email
• The new email cannot be associated with another account
• All future communications will go to the new email
• Update any saved payment methods if needed
• Inform collaborators of the change

Troubleshooting

If you don't receive the verification email:

• Check your spam or junk folder
• Verify you entered the correct email address
• Wait a few minutes and check again
• Request a new verification email
• Contact support if the issue persists

Security considerations

For your security:

• Always use a secure email address
• Enable two-factor authentication
• Don't share your email with others
• Use a unique password for your email
• Keep your recovery options updated