Yes. Get in touch and tell us what happened.
There’s no hoop-jumping process for this. If MOOSYC isn’t working out, wrong fit, change of plans, something that went badly, write to us and we’ll sort it out. We handle refunds openly, and we’d rather be fair than technically correct.
If something broke or didn’t work the way we said it would, mention that part too. Sometimes the fix is quicker than the refund, and you’d rather have the working thing.
We’d like you to stay because MOOSYC is useful to you, not because leaving is a hassle.
If you do go, your music stays live and any royalties still owed to you remain yours to withdraw.
Need more help?
A real person on our team reads every message. We're usually quickest on Instagram.
- @moosyc
- support@moosyc.com