[{"data":1,"prerenderedAt":890},["ShallowReactive",2],{"articles-index":3,"article-delete-my-account":455},[4,9,14,19,24,29,34,39,44,49,53,57,61,66,70,75,79,83,88,92,96,101,105,109,113,117,121,125,129,133,137,141,145,150,154,158,162,167,171,175,179,183,187,191,195,199,203,207,211,215,219,223,227,231,235,239,243,247,251,255,259,263,267,271,275,279,283,287,291,295,299,303,307,311,315,319,323,327,331,335,339,343,347,351,355,359,363,367,371,375,379,383,387,391,395,399,403,407,411,415,419,423,427,431,435,439,443,447,451],{"path":5,"title":6,"category":7,"description":8},"/articles/adding-collaborators","Adding Collaborators","Splits & Collaborations","How to invite collaborators to share in track revenue on MOOSYC.",{"path":10,"title":11,"category":12,"description":13},"/articles/appeals-and-reviews","Appeals and Second Reviews","Trust, Safety & Quality Control","How to ask us to look at a decision again, who looks, and how long it takes.",{"path":15,"title":16,"category":17,"description":18},"/articles/apple-music-analytics","Apple Music Analytics Explained","Analytics & Insights","What MOOSYC reports for Apple Music, and when that data arrives.",{"path":20,"title":21,"category":22,"description":23},"/articles/apple-music-distribution","How Distribution to Apple Music Works","Distribution & Stores","How delivery and validation work for Apple Music, and what affects timing.",{"path":25,"title":26,"category":27,"description":28},"/articles/artist-limits","How Many Artists Can I Have on One Account?","Pricing & Subscription","One artist comes with your plan, and each additional artist is $50 a year.",{"path":30,"title":31,"category":32,"description":33},"/articles/bringing-your-own-isrcs","Bringing Your Own ISRCs","Rights, Royalties & Ownership","How to use your existing ISRCs when moving music to MOOSYC.",{"path":35,"title":36,"category":37,"description":38},"/articles/bulk-transfers","Moving a Large Catalog","Switching to MOOSYC","Why a three hundred release catalog moves the same way a single one does.",{"path":40,"title":41,"category":42,"description":43},"/articles/centralized-payouts","Centralized Payouts","Labels & Multi-Artist Accounts","How labels can manage and coordinate royalty withdrawals centrally across their entire roster.",{"path":45,"title":46,"category":47,"description":48},"/articles/change-my-email-address","Change my email address","Account Management","Learn how to update your email address on MOOSYC",{"path":50,"title":51,"category":7,"description":52},"/articles/collaborator-non-acceptance","What Happens If a Collaborator Doesn’t Accept","How a pending collaborator's share is handled, and what happens when they accept later.",{"path":54,"title":55,"category":32,"description":56},"/articles/copyright-basics","Copyright Basics for Artists","Fundamental copyright information for artists distributing music.",{"path":58,"title":59,"category":17,"description":60},"/articles/country-audience-insights","Country Data in Your Analytics","Where country-level data is available in MOOSYC, and where it isn’t.",{"path":62,"title":63,"category":64,"description":65},"/articles/cover-art-requirements","Cover Art Requirements","Uploading & Releases","The exact artwork specs stores accept, including the RGB rule that catches people out.",{"path":67,"title":68,"category":32,"description":69},"/articles/cover-songs","Cover Songs on MOOSYC","What licence a cover actually needs, which is usually less than artists expect.",{"path":71,"title":72,"category":73,"description":74},"/articles/create-moosyc-account","Create a MOOSYC account","Getting Started","Learn how to create your MOOSYC account and get started",{"path":76,"title":77,"category":64,"description":78},"/articles/custom-release-dates","Custom Release Dates","How to pick a release date, and how far ahead to deliver if you're pitching to editorial.",{"path":80,"title":81,"category":17,"description":82},"/articles/daily-stream-analytics","Daily Stream Analytics Explained","How day-by-day stream data works, and why sources don’t all report at the same pace.",{"path":84,"title":85,"category":86,"description":87},"/articles/data-protection-gdpr","Data Protection and GDPR","Takedowns & Account Management","Information on how MOOSYC handles your data in compliance with GDPR.",{"path":89,"title":90,"category":86,"description":91},"/articles/delete-account","Deleting Your Account","How to close your MOOSYC account, what it does and doesn’t affect, and what’s worth doing first.",{"path":93,"title":94,"category":86,"description":95},"/articles/delete-my-account","Delete My Account","How to request deletion of your MOOSYC account and data, in the app or by email, what gets deleted, what we keep and why, and how long it takes.",{"path":97,"title":98,"category":99,"description":100},"/articles/distribution-mistakes-to-avoid","Distribution Mistakes to Avoid","Guides & Playbooks","A few avoidable operational habits that cost independent artists streams and time.",{"path":102,"title":103,"category":12,"description":104},"/articles/dsp-guidelines","How We Work With DSP Guidelines","Why keeping up with 43+ stores' rulebooks is our job and not yours.",{"path":106,"title":107,"category":22,"description":108},"/articles/dsp-timeline-variations","Why DSP Timelines Can Vary","Factors that influence how quickly music is published across different streaming services.",{"path":110,"title":111,"category":17,"description":112},"/articles/earnings-vs-royalties","Earnings Estimates vs Final Royalties","Why the number in your analytics doesn’t always match what you get paid.",{"path":114,"title":115,"category":64,"description":116},"/articles/editing-release-after-submission","Editing a Release After Submission","Exactly which fields you can change after submitting, and what to do about the ones you can't.",{"path":118,"title":119,"category":7,"description":120},"/articles/editing-splits-after-release","Editing Splits After Release","How to change a split once a track is live, and what happens to earnings already counted.",{"path":122,"title":123,"category":73,"description":124},"/articles/explicit-content-explained","Explicit Content Explained","What actually triggers the explicit flag, and how to tag it track by track.",{"path":126,"title":127,"category":17,"description":128},"/articles/exporting-analytics","Exporting Analytics (CSV & PDF)","Analytics export is coming. Here’s what it will cover.",{"path":130,"title":131,"category":7,"description":132},"/articles/free-collaborator-accounts","Free Collaborator Accounts","Learn about the free accounts available for collaborators to track and withdraw their shares.",{"path":134,"title":135,"category":99,"description":136},"/articles/grow-as-independent-artist","How to Grow as an Independent Artist","Sustainable growth strategies for independent artists, moving beyond hacks to data-driven decisions.",{"path":138,"title":139,"category":27,"description":140},"/articles/hidden-fees","Are There Any Hidden Fees?","What MOOSYC charges, what payment providers charge, and how you see it before you confirm.",{"path":142,"title":143,"category":73,"description":144},"/articles/how-long-to-get-music-live","How Long Does It Take to Get Music Live?","Understand the timeline for getting your music live on streaming platforms after approval.",{"path":146,"title":147,"category":148,"description":149},"/articles/how-royalties-calculated","How Streaming Royalties Are Calculated","Glossary & Music Industry Basics","Why there’s no fixed per-stream rate, and what actually moves the number.",{"path":151,"title":152,"category":32,"description":153},"/articles/how-royalties-work","How Royalties Work on MOOSYC","How streaming money gets from a platform to your account.",{"path":155,"title":156,"category":64,"description":157},"/articles/how-to-get-approved-first-time","How to Get Approved First Time","The handful of technical things review actually checks, each with its one-line fix.",{"path":159,"title":160,"category":86,"description":161},"/articles/how-to-takedown","How to Take Down Music on MOOSYC","How to remove a release from stores on MOOSYC, no review step, no approval, no questions asked.",{"path":163,"title":164,"category":165,"description":166},"/articles/how-when-paid","How and When You Get Paid on MOOSYC","Payments & Payouts","When royalties arrive, how withdrawals work, and why MOOSYC takes no cut.",{"path":168,"title":169,"category":32,"description":170},"/articles/isrc-upc-ownership","ISRC and UPC Ownership","Your ISRCs stay yours for life. Here's how barcodes work, told straight.",{"path":172,"title":173,"category":42,"description":174},"/articles/label-analytics","Label Analytics Overview","The consolidated analytics view for labels managing multiple artists.",{"path":176,"title":177,"category":42,"description":178},"/articles/label-bulk-uploads","Bulk Uploads and Transfers","How labels bring a whole roster and back catalog across without manual data entry.",{"path":180,"title":181,"category":27,"description":182},"/articles/label-pricing","Label Pricing at MOOSYC","How pricing works for labels managing a roster.",{"path":184,"title":185,"category":32,"description":186},"/articles/legal-handling","What MOOSYC Does and Does Not Handle Legally","Clarity on MOOSYC's legal role and responsibilities for its users.",{"path":188,"title":189,"category":7,"description":190},"/articles/managing-multiple-artists","Managing Multiple Artists","How a single MOOSYC account can efficiently manage multiple artist profiles.",{"path":192,"title":193,"category":64,"description":194},"/articles/metadata-guidelines","Metadata Guidelines","How to format artist names, titles, features and version tags so your release passes first time.",{"path":196,"title":197,"category":73,"description":198},"/articles/minimum-requirements","Minimum Requirements to Release Music","The short list of what you actually need before your first MOOSYC release.",{"path":200,"title":201,"category":165,"description":202},"/articles/monthly-payouts","Monthly Payouts Explained","How platform reporting works and when your earnings reach your balance.",{"path":204,"title":205,"category":17,"description":206},"/articles/moosyc-recap","MOOSYC Recap Explained","What MOOSYC Recap will show when it launches.",{"path":208,"title":209,"category":37,"description":210},"/articles/move-music-without-losing-streams","How to Move Your Music to MOOSYC Without Losing Streams","Switching distributors without starting over, and the one bit of timing that matters.",{"path":212,"title":213,"category":32,"description":214},"/articles/music-ownership","Who Owns Your Music on MOOSYC?","MOOSYC's philosophy on music ownership and artist control.",{"path":216,"title":217,"category":42,"description":218},"/articles/onboarding-artists-label","Onboarding Artists as a Label","Simplified workflow for labels to add artists, set permissions, and manage their music distribution.",{"path":220,"title":221,"category":22,"description":222},"/articles/other-stores-distribution","Amazon Music, Deezer, Pandora and Shazam","How delivery to the other major stores works, and why Shazam is a different kind of thing.",{"path":224,"title":225,"category":32,"description":226},"/articles/ownership-explained","100% Ownership Explained","What 100% ownership means for artists using MOOSYC.",{"path":228,"title":229,"category":165,"description":230},"/articles/payout-failures","What Happens If a Payout Fails?","What to do if a withdrawal doesn’t go through, and why your money is safe.",{"path":232,"title":233,"category":165,"description":234},"/articles/payouts-for-labels","Managing Payouts for Labels","Tools and workflows for labels to manage centralized and artist-level payouts.",{"path":236,"title":237,"category":99,"description":238},"/articles/preparing-music-for-dsps","Preparing Your Music for DSPs","A pre-upload checklist covering audio, artwork, metadata, timing and rights.",{"path":240,"title":241,"category":12,"description":242},"/articles/preventing-fraud-abuse","Preventing Fraud and Abuse","What MOOSYC watches for, why it protects your earnings, and what we will never do to your account.",{"path":244,"title":245,"category":86,"description":246},"/articles/protecting-artists-stores","How We Protect Your Catalog","How our relationship with the stores works in your favour when something needs sorting out.",{"path":248,"title":249,"category":12,"description":250},"/articles/quality-control-process","Our Review and Quality Control Process","What a human actually checks before your release goes out to stores.",{"path":252,"title":253,"category":27,"description":254},"/articles/refund-policy","Can I Get a Refund?","How MOOSYC handles refund requests.",{"path":256,"title":257,"category":99,"description":258},"/articles/release-professionally-2026","How to Release Music Professionally in 2026","A strategic approach to music releases in 2026, focusing on precision and platform trust.",{"path":260,"title":261,"category":64,"description":262},"/articles/release-review-process","Release Review Process Explained","What happens between hitting submit and your music going out to stores.",{"path":264,"title":265,"category":64,"description":266},"/articles/releasing-music-fast","Releasing Music Within Hours","How MOOSYC supports fast distribution for artists who need to go live quickly.",{"path":268,"title":269,"category":32,"description":270},"/articles/remix-releases","Remix Releases Explained","How to clear a remix, credit it correctly, and get it approved.",{"path":272,"title":273,"category":7,"description":274},"/articles/revenue-splits","How Revenue Splits Work on MOOSYC","How to share royalties with collaborators automatically, with MOOSYC taking 0%.",{"path":276,"title":277,"category":64,"description":278},"/articles/review-timeline","How Long Review Takes","How quickly MOOSYC reviews a release, and what happens once we approve it.",{"path":280,"title":281,"category":86,"description":282},"/articles/royalties-after-deletion","What Happens to Royalties After Account Deletion?","How store reporting lags work, and what’s worth doing before you close your MOOSYC account.",{"path":284,"title":285,"category":165,"description":286},"/articles/same-day-withdrawals","Same-Day Withdrawals","Request a withdrawal and we send it the same day.",{"path":288,"title":289,"category":17,"description":290},"/articles/shareable-analytics-cards","Shareable Analytics Cards","How shareable performance cards will work, including what they never show.",{"path":292,"title":293,"category":73,"description":294},"/articles/sign-in-with-apple-or-google","Sign in with Apple or Google","Learn how to sign in to MOOSYC using your Apple or Google account",{"path":296,"title":297,"category":37,"description":298},"/articles/smart-transfer-explained","Smart Transfer Explained","Type your artist name, upload your audio, and your whole catalog moves across.",{"path":300,"title":301,"category":22,"description":302},"/articles/social-platforms-distribution","TikTok, Instagram and Facebook Distribution","How MOOSYC delivers your music to TikTok and Meta for use in social video.",{"path":304,"title":305,"category":32,"description":306},"/articles/soundtracks-game-music","Soundtracks and Game Music","Naming and crediting conventions for scores, soundtracks and game music.",{"path":308,"title":309,"category":7,"description":310},"/articles/split-percentages-explained","Split Percentages Explained","Examples and guidance on how to divide royalties among project contributors.",{"path":312,"title":313,"category":7,"description":314},"/articles/splits-for-labels","Splits for Labels","How labels can manage complex revenue splits across multiple artists and releases.",{"path":316,"title":317,"category":17,"description":318},"/articles/spotify-analytics","Spotify Analytics Explained","What MOOSYC reports for Spotify, and how quickly that data arrives.",{"path":320,"title":321,"category":22,"description":322},"/articles/spotify-distribution","How Distribution to Spotify Works","The process and timeline for getting your music live on Spotify.",{"path":324,"title":325,"category":22,"description":326},"/articles/store-live-timelines","How Long Stores Take to Go Live","Typical timelines for various platforms to process and publish your music.",{"path":328,"title":329,"category":12,"description":330},"/articles/stream-manipulation-policy","Stream Manipulation Policy Explained","How MOOSYC handles artificial streaming, and why your real streams and your earnings are safe.",{"path":332,"title":333,"category":27,"description":334},"/articles/subscription-expiry","What Happens If My Subscription Expires?","Your music stays live and your earnings keep arriving.",{"path":336,"title":337,"category":64,"description":338},"/articles/supported-audio-formats","Supported Audio Formats","Which audio files MOOSYC accepts, and how to export a master that clears review first time.",{"path":340,"title":341,"category":165,"description":342},"/articles/supported-currencies","Supported Currencies","Which currencies MOOSYC can pay you in, and how to ask about yours.",{"path":344,"title":345,"category":73,"description":346},"/articles/supported-genres","Supported Genres and Content Types","Every genre is welcome on MOOSYC. Here's what we distribute, and the few formats stores can't take.",{"path":348,"title":349,"category":165,"description":350},"/articles/supported-payment-methods","Supported Payment Methods","The ways MOOSYC can send your royalties to you.",{"path":352,"title":353,"category":22,"description":354},"/articles/supported-platforms","Supported Platforms","The 43+ platforms and services MOOSYC delivers your music to worldwide, Beatport included.",{"path":356,"title":357,"category":37,"description":358},"/articles/takedown-amuse","How to Take Down Your Music from Amuse","How to move releases off Amuse without leaving gaps in your catalog.",{"path":360,"title":361,"category":37,"description":362},"/articles/takedown-awal","How to Take Down Your Music from AWAL","What to check in your AWAL agreement before delivering the same recordings anywhere else.",{"path":364,"title":365,"category":37,"description":366},"/articles/takedown-cdbaby","How to Take Down Your Music from CD Baby","What to expect when moving a release off CD Baby, and why there’s no time pressure.",{"path":368,"title":369,"category":37,"description":370},"/articles/takedown-distrokid","How to Take Down Your Music from DistroKid","How to remove your releases from DistroKid safely once your MOOSYC version is live.",{"path":372,"title":373,"category":37,"description":374},"/articles/takedown-landr","How to Take Down Your Music from LANDR","How to move a release off LANDR, and why reusing your original ISRC is what protects your streams.",{"path":376,"title":377,"category":86,"description":378},"/articles/takedown-timeline","How Long DSP Takedowns Take","What happens after you request a takedown, and how quickly each kind of store removes a release.",{"path":380,"title":381,"category":37,"description":382},"/articles/takedown-tunecore","How to Take Down Your Music from TuneCore","How to remove releases from TuneCore once your MOOSYC versions are live.",{"path":384,"title":385,"category":37,"description":386},"/articles/takedown-unitedmasters","How to Take Down Your Music from UnitedMasters","The order to follow when moving your releases off UnitedMasters.",{"path":388,"title":389,"category":17,"description":390},"/articles/tiktok-performance","TikTok Performance Metrics","What MOOSYC shows for TikTok, video creations and views.",{"path":392,"title":393,"category":12,"description":394},"/articles/trust-safety-quality","Trust, Safety, and Quality at MOOSYC","How MOOSYC keeps your catalog safe and your earnings intact, and what we commit to never doing.",{"path":396,"title":397,"category":73,"description":398},"/articles/under-18-policy","Can I Use MOOSYC If I'm Under 18?","Yes. Here's how it works, what the young artist keeps, and what it means for a guardian.",{"path":400,"title":401,"category":17,"description":402},"/articles/understanding-analytics","Understanding Your MOOSYC Analytics","Which sources MOOSYC reports on, and how current that data is.",{"path":404,"title":405,"category":17,"description":406},"/articles/use-moosyc-in-claude","Use MOOSYC in Claude","Connect your MOOSYC account to Claude and ask about your streams, earnings, releases, payouts and splits in plain words. Read-only, and you can disconnect anytime.",{"path":408,"title":409,"category":42,"description":410},"/articles/using-moosyc-as-label","Using MOOSYC as a Label","Learn how labels can manage multiple artists, releases, and payouts efficiently using MOOSYC's specialized tools.",{"path":412,"title":413,"category":73,"description":414},"/articles/verify-my-account","Verify my account","Learn how to verify your MOOSYC account",{"path":416,"title":417,"category":73,"description":418},"/articles/what-happens-after-upload","What Happens After You Upload a Release?","Learn about the manual review process and delivery to stores after you submit your release.",{"path":420,"title":421,"category":148,"description":422},"/articles/what-is-content-id","What Is Content ID?","How Content ID systems work to identify and monetize copyrighted audio on various platforms.",{"path":424,"title":425,"category":148,"description":426},"/articles/what-is-dsp","What Is a DSP?","What Digital Service Providers are and how they interact with your music distribution.",{"path":428,"title":429,"category":148,"description":430},"/articles/what-is-isrc","What Is an ISRC?","Definition and importance of the International Standard Recording Code for sound recordings.",{"path":432,"title":433,"category":73,"description":434},"/articles/what-is-moosyc","What Is MOOSYC?","MOOSYC is a modern music distribution platform built for artists who want clarity, speed, and control.",{"path":436,"title":437,"category":148,"description":438},"/articles/what-is-upc","What Is a UPC?","Understanding the Universal Product Code and its role in identifying music releases as a whole.",{"path":440,"title":441,"category":27,"description":442},"/articles/whats-included-in-the-plan","What’s Included in the Plan","Everything you get for $50 a year, unlimited releases, 43+ platforms, and 0% commission.",{"path":444,"title":445,"category":73,"description":446},"/articles/who-can-use-moosyc","Who Can Use MOOSYC?","MOOSYC is open to anyone with a finished song and the right to release it.",{"path":448,"title":449,"category":165,"description":450},"/articles/withdrawing-your-earnings","Withdrawing Your Earnings","How withdrawals work, including the $10 minimum and same-day sending.",{"path":452,"title":453,"category":32,"description":454},"/articles/zero-commission-explained","Why We Take 0% Commission","MOOSYC's business model and why we don't take a cut of artist royalties.",{"id":456,"title":94,"body":457,"category":86,"description":95,"extension":884,"meta":885,"navigation":886,"path":93,"seo":887,"stem":888,"__hash__":889},"content/articles/delete-my-account.md",{"type":458,"value":459,"toc":866},"minimark",[460,469,477,480,485,492,498,508,514,518,521,555,563,567,596,600,605,628,632,656,660,674,677,691,695,698,727,730,734,737,773,786,790,831,835,843,847,855,863],[461,462,463,464,468],"p",{},"This page explains how to request deletion of your ",[465,466,467],"strong",{},"MOOSYC"," account and the data attached to it.",[461,470,471,472,476],{},"It covers MOOSYC on Android (",[473,474,475],"code",{},"com.moosyc.app","), MOOSYC on iOS, and the MOOSYC web dashboard. You do not need to be logged in to read this page, and you do not need the app installed to make a request.",[461,478,479],{},"You can delete your account whenever you want. There are no conditions to meet first, and nothing we'll try to talk you out of.",[481,482,484],"h2",{"id":483},"read-this-first","Read this first",[461,486,487,488,491],{},"Deleting your account does ",[465,489,490],{},"three things you should know about in advance",".",[461,493,494,497],{},[465,495,496],{},"It does not cancel your subscription."," MOOSYC subscriptions are billed by Google Play or the App Store, not by us, so we can't cancel them on your behalf. Cancel yours before you delete the account, or you'll keep being charged for an account that no longer exists. See the steps below.",[461,499,500,503,504,507],{},[465,501,502],{},"It does not take your music off stores."," A takedown and an account deletion are two separate things, and you choose which one you want. If you want your releases removed as well, request the takedown ",[465,505,506],{},"before"," you delete, because you lose dashboard access the moment the account is gone.",[461,509,510,513],{},[465,511,512],{},"It cannot be undone."," There's no grace period and no reactivation. Signing up again creates a brand new account with no history, no analytics, and no releases.",[481,515,517],{"id":516},"step-1-cancel-your-subscription","Step 1: Cancel your subscription",[461,519,520],{},"Do this first. It takes a minute and it's the one thing we can't do for you.",[522,523,524,539,549],"ul",{},[525,526,527,530,531,538],"li",{},[465,528,529],{},"Google Play:"," open ",[532,533,537],"a",{"href":534,"rel":535},"https://play.google.com/store/account/subscriptions",[536],"nofollow","play.google.com/store/account/subscriptions",", select MOOSYC, then Cancel subscription",[525,540,541,530,544,538],{},[465,542,543],{},"App Store:",[532,545,548],{"href":546,"rel":547},"https://apps.apple.com/account/subscriptions",[536],"apps.apple.com/account/subscriptions",[525,550,551,554],{},[465,552,553],{},"Subscribed on the web:"," cancel from Settings in your dashboard",[461,556,557,558,562],{},"If you've been charged for a period you won't use, write to us. We handle ",[532,559,561],{"href":560},"/article/refund-policy","refunds"," openly rather than technically.",[481,564,566],{"id":565},"step-2-tidy-up-while-you-still-have-access","Step 2: Tidy up while you still have access",[522,568,569,575,585],{},[525,570,571,574],{},[465,572,573],{},"Withdraw your balance."," Money in your MOOSYC balance is yours, but you need the dashboard to move it. Withdraw before you delete.",[525,576,577,580,581,491],{},[465,578,579],{},"Take down releases you don't want left on stores."," Request it from your dashboard. There's ",[532,582,584],{"href":583},"/article/how-to-takedown","no review step and no approval step",[525,586,587,590,591,595],{},[465,588,589],{},"Tell your collaborators."," If you share ",[532,592,594],{"href":593},"/article/adding-collaborators","splits"," with anyone, give them a heads-up before their payout route disappears.",[481,597,599],{"id":598},"step-3-delete-the-account","Step 3: Delete the account",[601,602,604],"h3",{"id":603},"on-android","On Android",[606,607,608,614,620,625],"ol",{},[525,609,610,611],{},"Open MOOSYC and go to ",[465,612,613],{},"Settings",[525,615,616,617],{},"Tap ",[465,618,619],{},"Personal details",[525,621,616,622],{},[465,623,624],{},"Delete account",[525,626,627],{},"Confirm on the sheet that appears",[601,629,631],{"id":630},"on-ios","On iOS",[606,633,634,638,642,646,653],{},[525,635,610,636],{},[465,637,613],{},[525,639,616,640],{},[465,641,619],{},[525,643,616,644],{},[465,645,624],{},[525,647,648,649,652],{},"Type ",[473,650,651],{},"DELETE"," in the confirmation field",[525,654,655],{},"Confirm",[601,657,659],{"id":658},"if-you-no-longer-have-the-app","If you no longer have the app",[461,661,662,663,669,670,673],{},"You don't need to reinstall anything. Email ",[465,664,665],{},[532,666,668],{"href":667},"mailto:privacy@moosyc.com","privacy@moosyc.com"," from the address on your MOOSYC account with the subject ",[465,671,672],{},"\"Delete my account\"",", and include your artist name.",[461,675,676],{},"We'll confirm it's really your account before we delete anything. Once we've confirmed, the deletion runs exactly as it would from inside the app. If you can't email from the address on the account, tell us and we'll find another way to verify you.",[461,678,679,680,685,686,690],{},"You can also reach us on Instagram at ",[532,681,684],{"href":682,"rel":683},"https://www.instagram.com/moosyc",[536],"@moosyc"," or at ",[532,687,689],{"href":688},"mailto:support@moosyc.com","support@moosyc.com",", and we'll pass the request to the right place.",[481,692,694],{"id":693},"what-gets-deleted","What gets deleted",[461,696,697],{},"Everything we hold that identifies you or your account:",[522,699,700,703,706,709,712,715,718,721,724],{},[525,701,702],{},"Your account and login credentials",[525,704,705],{},"Profile and artist details, including name, email address, artist name, and profile image",[525,707,708],{},"Payout details, including PayPal or bank information",[525,710,711],{},"Audio files, cover art, and release metadata you uploaded",[525,713,714],{},"Streaming, revenue, and audience analytics tied to your account",[525,716,717],{},"Splits and collaborator links belonging to your account",[525,719,720],{},"Support conversations and messages",[525,722,723],{},"Device identifiers, app usage, and diagnostic data linked to your account",[525,725,726],{},"Marketing and attribution identifiers linked to your account",[461,728,729],{},"This matches the data types declared in our Google Play Data safety section.",[481,731,733],{"id":732},"what-we-keep-why-and-for-how-long","What we keep, why, and for how long",[461,735,736],{},"A small amount of data survives deletion because the law requires it or because deleting it would put other artists at risk. None of it is used to rebuild your profile, and none of it is used to market to you.",[522,738,739,749,755,761,767],{},[525,740,741,744,745,748],{},[465,742,743],{},"Financial and transaction records"," — invoices, payments, and payout records. Kept because tax and accounting law requires it, typically for ",[465,746,747],{},"7 years"," after the transaction.",[525,750,751,754],{},[465,752,753],{},"A record of the deletion request itself"," — kept so we can prove the request was honoured, and no longer than needed for that.",[525,756,757,760],{},[465,758,759],{},"Fraud and abuse records"," — kept where an account was involved in fraud, chargebacks, or copyright abuse, to protect artists and stores from repeat harm.",[525,762,763,766],{},[465,764,765],{},"Royalty reporting already sent to stores and collecting societies"," — once reporting has left our systems we can't recall it. Stores and societies hold it under their own terms.",[525,768,769,772],{},[465,770,771],{},"Aggregated and anonymised statistics"," — data that can no longer identify you or be linked back to you.",[461,774,775,776,781,782,491],{},"Our full retention terms are in the ",[532,777,780],{"href":778,"rel":779},"https://moosyc.com/privacy",[536],"MOOSYC Privacy Policy",". For any question about your data, write to ",[465,783,784],{},[532,785,668],{"href":667},[481,787,789],{"id":788},"how-long-it-takes","How long it takes",[522,791,792,798,812,821],{},[525,793,794,797],{},[465,795,796],{},"In-app deletions:"," your account is closed and your access ends immediately.",[525,799,800,803,804,807,808,811],{},[465,801,802],{},"Email requests:"," we reply within ",[465,805,806],{},"72 hours"," and complete the deletion within ",[465,809,810],{},"30 days"," of confirming your identity.",[525,813,814,817,818,820],{},[465,815,816],{},"Full deletion from our systems:"," completed within ",[465,819,810],{}," of the request.",[525,822,823,826,827,830],{},[465,824,825],{},"Encrypted backups:"," overwritten on our normal backup cycle, within ",[465,828,829],{},"90 days",". Backups are not accessed in the meantime.",[481,832,834],{"id":833},"deleting-some-data-without-deleting-your-account","Deleting some data without deleting your account",[461,836,837,838,842],{},"You don't have to close your account to have data removed. Email ",[465,839,840],{},[532,841,668],{"href":667}," and tell us what you want deleted, for example your analytics history, your payout details, or your marketing identifiers. We'll delete what we can and tell you plainly if something has to stay, and why.",[481,844,846],{"id":845},"your-rights","Your rights",[461,848,849,850,854],{},"Wherever you live, you can ask us to show you the data we hold on you, correct it, export it, or delete it. If you're in the EU or UK, the ",[532,851,853],{"href":852},"/article/data-protection-gdpr","GDPR"," gives you those rights directly. If you're in California, the CCPA does the same.",[461,856,857,858,862],{},"Write to ",[465,859,860],{},[532,861,668],{"href":667},". A real person reads it, and we don't charge for any of this.",[461,864,865],{},"We don't lock catalogs, and we don't make leaving harder than joining.",{"title":867,"searchDepth":868,"depth":868,"links":869},"",2,[870,871,872,873,879,880,881,882,883],{"id":483,"depth":868,"text":484},{"id":516,"depth":868,"text":517},{"id":565,"depth":868,"text":566},{"id":598,"depth":868,"text":599,"children":874},[875,877,878],{"id":603,"depth":876,"text":604},3,{"id":630,"depth":876,"text":631},{"id":658,"depth":876,"text":659},{"id":693,"depth":868,"text":694},{"id":732,"depth":868,"text":733},{"id":788,"depth":868,"text":789},{"id":833,"depth":868,"text":834},{"id":845,"depth":868,"text":846},"md",{},true,{"title":94,"description":95},"articles/delete-my-account","RDhSSG7getgPf-bLYzsQRp98yBxUUEyOY8C-ulXaoAE",1790884858561]